Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable.
Click on 'Login' in the upper right hand corner of our website, then click on 'Applicant.' Easily create an account and conveniently apply online through the applicant portal.
Residents are responsible for gas, electric, trash, and water/sewer. Gas is billed through Yardi Energy Services and statements are mailed to residents monthly, showing the gas bill. Forest Pointe Apartments splits the gas bill with our residents and pays a portion of the bill before it reaches our residents.
Security deposits will vary depending on qualifying criteria. Our security deposit ranges from $500 to 1.5x your monthly rent.
Rent is always due on or before the first of the month and a $95 late fee is assessed on the 4th of every month (even on weekends and holidays). All late rent payments must be paid in person in the office with cashier's check only.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
At Forest Pointe Apartments, we can't wait to welcome you and your pets. Breed restrictions apply; visit our pet policy to learn more about our pet-friendly apartments.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is based on market rent (plus any past concession recapture). Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days in a row, 14 days in a month, or 54 days in a year, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.
We do not allow cooking appliances to be used on balconies or patios. Forest Pointe provides two gas grills within the community for residents to use during the hours of 12PM to 10PM during summer months.
If you are locked out during business hours, you can come to the office to be let back in your apartment. If you are locked out after hours you will need to call a locksmith. Repeated lock-outs result in lock out fees; the first lock out assistance, during business hours, is free of charge.
If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.
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Our team is always ready to answer your questions.
Testimonials
We have lived at FP for many years now and have been very happy here. From the office crew to maintenance everyone on the team is helpful, communicative and pleasant- they are a great team! They've always been quick to help with any help required or questions I’ve needed answered. I love utilizing the pool in the summer or hanging out on my deck watching the wildlife.
- Google Review
My wife and I really enjoyed living here. Had we not bought a house, we would have gladly continued to live at Forest pointe. The staff are very friendly and helpful and they’re always putting on events for the community. I highly recommend checking it out if you’re looking for a place to rent in the GR area!
- Google Review
Affordable, close proximity to shopping, secure. The property is well maintained, and, when it snows, the area is promptly plowed and the walkways shoveled.
- Google Review
Lived here for over 7 years. The leasing office and maintenance crew has been very helpful with everything throughout the years. Always putting on event for the residents and great communication. Great place to live!
- Google Review
Moving in is a fun process instead of being stressful, and the staff here is incredibly kind! Maintenance is better than any maintenance department I've ever interacted with, and I'm already looking forward to living here multiple years
- Apartments.com Review
Forest Pointe has been great to us this past year!! They are always so fast with communication and throw on amazing neighborhood events :) I highly recommend!
- Google Review
My brother and I have been living at Forest Pointes apartments for 11 plus years now. The office staff and especially the maintenance manager have been extremely helpful to us during our residency here. They listen to us carefully and promptly repair or maintain any issues that arise. The grounds are kept clean and tidy. We highly recommend Forest Pointes Apartments to anyone looking for a quiet, clean, and enjoyable place to live.
- Google Review
They are very friendly and helpful whenever you need them!
- Google Review
I have lived here since 2013, I can say the staff team are nice always on top of things. If their is a problem they will fix it to the best of there knowledge. They also have a great maintenance team. Last but not least I do like that we have the Amazon hub for our package delivery.
- ApartmentRatings.com Review
We have truly enjoyed living at Forest Pointe. From our very first interaction, the leasing staff has been exceptional. Our apartment is spacious, with beautiful views of the surrounding woods, providing a peaceful retreat from the hustle and bustle of the city. Any maintenance requests have been addressed promptly by the responsive maintenance team, and the buildings are consistently well-maintained. After almost three years here, we would highly recommend Forest Pointe as a great place to live
- Google Review